Performing a Hard Restore

You can restore the phone’s settings to their defaults when the phone is up and running.

➢

To perform a hard restore while the phone is up and running:

1.

Long-press the HOLD key on the phone (more than 15 seconds); the screen shown below is displayed and the device performs a restore to default factory settings.

After the restore, the phone automatically reboots and goes through the Wizard and sign-in process.

2.

Select OK; the sign-in screen is displayed (see Signing In for more information).